What's New // COVID-19 Live Updates and FAQ

COVID-19 Live Updates and FAQ

COVID-19 Live Updates and FAQ

Here at Workspace we aim to provide a little more clarity during times of uncertainty with live updates on our current working status. 

 

Are you still open?

Yes! All of our national showrooms are still open regular business hours and our Head Office and Manufacturing facility is still open as per normal! We remain dedicated to protecting the health and well-being of our team and customers alike, and we have put additional measures in place to ensure this across our organisation. Sanitizer is available at front desks, and we ask that all showroom visitors use it upon entering and adhere to social distancing guidelines when in store.

 

Can I visit your showroom?

Our national showrooms are all still open with regular business hours and our friendly staff are happy to help you. We have multiple sanitation stations available and are practicing physical distancing.

If you prefer to minimise personal contact we are more than happy to accommodate you with a private appointment.

 

I want to browse your collection but worried about social distancing?

Our showrooms are still open however we understand you may wish to connect virtually. Our sales staff can guide you through the collection via phone or Zoom call.

Get in touch with us today to organise a personal one on one appointment time!

 

What is a virtual consultation and how do I book one?

We want to ensure that even without a showroom visit, you can still access the necessary product information needed to make an informed decision on the next order for your project. Our experienced team are available via Zoom or FaceTime for tailored one-on-one virtual consultations, and are equipped with product imagery, presentations, data sheets and advice.

Get in touch with your local showroom to discuss how you can book a virtual consultation. 

 

Is there a delay or wait in furniture due to the current crisis effecting overseas manufacturing?

As a proud Australian owned and operated company, we manufacture all our furniture on site in South Australia. You can still buy any of our pieces and we will have it delivered and installed with no delay. Simply discuss lead time requests with our team!

 

Has the delivery and installation of furniture been affected?

No, we are working as per normal to get your orders out as soon as we can! Measures have been implemented to ensure the health and well being of both our clients and our delivery and installation staff is at the forefront of what we do.

 

Are there any effects to product lead-times for future orders?

As a proud Australian owned and operated manufacturing company we have the benefit of manufacturing all our products within our manufacturing facility in South Australia. This means we have no delays with product lead-times and can get your product to you with no delays.

 

How will you manage the new Australian regulations with the borders?

National transport is an essential service, and so our national transport fleet is still running as normal and we are able to get you your orders with no issues or delay.

 

My employer has asked me to work from home, but I have no desk. Can you help? 

Here at Workspace we understand an employer’s duty of care with employees working from home and we have the best corporate office suites available. We want to ensure both employer and employee are working from home safely, comfortably and most importantly, productively.

 

How can I ensure I receive updates from Workspace, including your manufacturing and production status and showroom opening status?

We want to ensure you stay up to date with Workspace news and updates during this time of uncertainty. Be sure to check in on this page for updates, subscribe to our mailing list or follow us on social media.